UGO Support

Do you have questions about UGO?
We’ll help you find your way.

I forgot my 5‑digit Passcode and I am locked out. Why? And what do I do?

After 3 failed attempts, you will be locked out of UGO Wallet and prompted to reset your 5‑digit Passcode. You will be prompted to enter your Wallet Password to continue and reset your 5‑digit Passcode.

Have other questions? Check out the UGO Support section.