UGO Support

Do you have questions about UGO?
We’ll help you find your way.

Do I need to be connected to Wi-Fi or my cellular data network to use UGO Wallet?

If you've logged out of UGO Wallet, you'll need to be connected to either your cellular data network or Wi-Fi to log back in. If you've just minimized UGO Wallet, you can open it again without a data connection at any time.

You need cellular data or Wi-Fi to back up or restore cards, receive email receipts forwarded to your UGO Wallet, and back up receipts.

Have other questions? Check out the UGO Support section.