UGO Support

Do you have questions about UGO?
We’ll help you find your way.

Why am I getting a barcode error when I scan some of my cards?

We currently support the most common barcode format. What this means is if you try to scan a barcode using a different format, you’ll receive an error. If this happens, try manually entering both the card name as well as the card number. We support as many barcode formats as we can and we’re working to add new ones.

Have other questions? Check out the UGO Support section.