UGO Support

Do you have questions about UGO?
We’ll help you find your way.

Why isn't Suggested Cards showing me a card related to the store I'm standing in?

If you haven't given UGO Wallet access to your location, Suggested Cards will show you your most frequently used cards. If you have given UGO Wallet access to your location, Suggested Cards will show you cards from your wallet that appear to be relevant. The cards shown may not be relevant if phone has provided incorrect location information, if the store you're in isn't listed correctly publically, or if the UGO Wallet catalogue is still being updated with store information.

Have other questions? Check out the UGO Support section.